To enhance customer service quality and improve the efficiency of City-delivered services, the City of Jurupa Valley has established an electronic service request system. Powered by E-Citizen, the electronic service request system allows citizens and visitors to submit service requests through their personal computer or mobile device. The personal computer application is provided below. Interested in downloading the app to your mobile device? Apple users click here to visit the Apple App Store. Android device users click here to visit the Google Play Store.